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Lived Experience (Peer) Workforce Framework Implementation and Evaluation Project

Background of the Lived Experience (Peer) Workforce Framework and Implementation Project

Supporting sustainable and meaningful inclusion of the Lived Experience (Peer) Workforce in public mental health services.

Health Translation SA has recently gained national research funding to mobilise activity to support the sustainable and meaningful inclusion of the Lived Experience (Peer) Workforce in South Australian public mental health services.

With the support of partners across health, research and policy, Health Translation SA will mobilise the project which will initially implement a Lived Experience (Peer) Workforce Framework at the Southern Adelaide Local Health Network (SALHN). By bringing together Lived Experience workers, health services, and key stakeholders, the project will identify practical learnings and recommendations to support statewide implementation.

This project aims to:

  • Evaluate implementation of the Lived Experience (Peer) Workforce Framework at SALHN; and
  • Identify key learnings to guide the inclusion of Lived Experience (Peer) Workforce across health services in South Australia.

Download the Project Summary 1 Pager

What is the SALHN Lived Experience (Peer) Workforce Framework?

The Framework is informed by national and state Lived Experience workforce guidance, Lived Experience expertise, and contemporary research on Peer Workforce implementation, organisational readiness, and workforce sustainability. 

It draws on multiple sources including Australian legislative, human rights, and mental health reform priorities, alongside Peer Workforce guidance (e.g. Peer Work Hub, Te Pou) and Lived Experience research (including Reeves et al. 2024).

This Framework provides practical guidance for recruitment, inclusion, supervision, development and sustainability of the Lived Experience (Peer) Workforce, strengthening organisational capability, safety, and values-aligned practice.

Members of the Lived Experience Workforce discussing how embedding the Framework can support the authentic inclusion of Lived Experience roles while creating the organisational conditions for Lived Experience practice to thrive. The Public Sector Lived Experience Workforce Forum, facilitated by the Mental Health Strategy and Planning Unit at SA Health, June, 2026.

What is included in the Lived Experience (Peer) Workforce Framework?

  1. Foundations of Lived Experience (Peer) Work (definition, concepts, core principles and values, approaches)
  2. Role Clarity and Safe Practice (scope of practice, boundaries, peer drift prevention, safety and shared risk, “Is this peer work?”)
  3. Workforce Recruitment and Support (recruitment guidance, induction, accommodations, wellbeing, feedback)
  4. Leadership, Supervision and Team Culture (role clarity, supervision guidance, trauma-informed approaches, team culture, allyship, addressing discrimination)
  5. Workforce Development and Sustainability (competencies and skills, performance, support strategies, continuous learning)

 

The Lived Experience (Peer) Workforce Framework aims to support the authentic inclusion of Lived Experience roles and create the organisational conditions in which Lived Experience practice can thrive by: 

  • Supporting governance, leadership and decision-making that reflects and makes space for Lived Experience values and principles. 
  • Building organisational readiness, role clarity, and workforce capability to support Lived Experience practice. 
  • Fostering workplace cultures that promote allyship, inclusion, psychological safety, and wellbeing. 
  • Strengthening supervision, professional development, and workforce sustainability. 
  • Promoting collaborative practice that values Lived Experience expertise as an equal and complementary contribution to service delivery. 

Acknowledgements

Recognition of Lived Experience
We recognise people with lived and living experience of mental health challenges and recovery, and the experience of carers, families, or supporters.
We recognise that people's lived experiences may include mental distress, trauma, adversity, discrimination, and marginalisation, and offer respect to their continued courage, resilience, and resourcefulness.

We also acknowledge the work of pioneers who paved the way for the presence of lived experience participation in mental health services. Lived experience expertise is an integral part of mental health service delivery and reform, playing a vital role in the ongoing development of health systems that are safe, effective, and ultimately healing.

Lived Experience (Peer) Workforce Acknowledgement
This project recognises the significance, history, achievements and purpose of peer workforces and lived experience movement and represents the next step in a long history of the work of Lived Experience leaders, the advocacy of Peer Specialists and Carer Consultants, and Lived Experience Communities in South Australia.

Project Collaborators

This project is supported by NHMRC funding made available to support the operational functions of Research Translation Centres. Health Translation SA was able to secure this funding through an application supported by the following Investigator Teams and Partner Organisations:

Chief Investigators

Prof Maria Makrides, South Australian Health and Medical Research Institute (SAHMRI)

Ms Sinead O'Brien, Department for Health and Wellbeing – SA Health

Prof Michelle McKay, Adelaide Primary Health Network (Adelaide PHN)

Ms Liz Prowse, SA Health

Prof Gillian Harvey, Flinders University

Dr Michael Cusack, SA Health

Prof Paul Worley, Riverland Mallee Coorong Local Health Network (RMCLHN)

Assoc Prof Scott Clark, Adelaide University

Dr Gerry O'Callaghan, Adelaide University

Mrs Ellie Hodges, Lived Experience Leadership and Advocacy Network (LELAN)

 

Associate Investigators

Dr Agustina Gancia, Health Translation SA

Dr Rebecca Perry, South Australian Health and Medical Research Institute (SAHMRI)

Prof Nicholas Procter, Adelaide University

Ms Chantelle Balagengadaran, Department for Health and Wellbeing – SA Health

Prof Sharon Lawn, Flinders University

Assoc Prof Niranjan Bidargaddi, Flinders University

Prof Keith McNeil, Commission on Excellence and Innovation in Health – SA Health  (CEIH)

Mr Geoff Harris, Mental Health Coalition of South Australia (MHCSA)

Ms Rachel Newrick, Department for Health and Wellbeing – SA Health

Prof Tina Brodie, Adelaide University

 

Partner Organisations

South Australian Health and Medical Research Institute (SAHMRI)

SA Health

Flinders University

Adelaide University

Aboriginal Health Council of SA

Country South Australia Primary Health Network (Country SA PHN)

Adelaide Primary Health Network (Adelaide PHN)

Commission on Excellence and Innovation in Health – SA Health (CEIH)

Commonwealth Scientific and Industrial Research Organisation (CSIRO)

Lived Experience Leadership and Advocacy Network (LELAN)

Mental Health Coalition of South Australia (MHCSA)

Preventive Health SA – SA Health

Torrens University Adelaide

 

The project is underpinned by a Governance Structure to ensure that it is connected with related activities across the state, informed by research translation and implementation science methodologies, and is aligned with national Lived Experience Workforce policy priorities and local organisational commitments across participating Local Health Networks (LHNs).

Project Executive Committee

Prof Maria Makrides, South Australian Health and Medical Research Institute (SAHMRI)

Member of the Lived Experience Workforce (TBC)

Member of the Lived Experience Community (TBC)

Kat Evans, Mental Health Strategy and Planning, Department for Health and Wellbeing – SA Health

Jess Giles, Health Translation SA and Southern Adelaide Local Heath Network            

Geoff Harris, Mental Health Coalition of South Australia (MHCSA)

Ellie Hodges, Lived Experience Leadership and Advocacy Network (LELAN)

Lucas Milne, Southern Adelaide Local Heath Network             

Rachel Newrick, Implementation Science Unit, Department for Health and Wellbeing – SA Health

Rebecca Perry, Health Translation SA

Nicholas Procter, AU   

Liz Prowse, Mental Health Strategy and Planning, Department for Health and Wellbeing – SA Health

Tom Symonds, Health Translation SA

Evaluation and Implementation Working Group

TBC

Statewide Scale-up and Sustainability Working Group

TBC

Project Team

Jess Giles

Health Translation SA

Member of the Lived Experience Workforce (TBC)

Lucas Milne

Southern Adelaide Local Health Network

Chantelle Bala

SA Department for Health and Wellbeing

Dr Joshua McDonough

Adelaide University

Dr Rebecca Perry

Health Translation SA

Contact the Project Team

Project Manager and Lived Experience Consultant, SALHN
Jess Giles
To find out more about the project, or to request to sign up to the project newsletter, please email Jess via the address below.
Jessica.Giles@sa.gov.au
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